Privacy Policy

Last updated: 22nd June 2024

privatevenuehire.co.uk ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information we collect

Personal data

We may collect personal data that you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information (for booking purposes)
  • Any other information you choose to provide

Usage data

We may collect information about your visit to our website, including:

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • URL clickstream to, through, and from our site (including date and time)
  • Products or services you viewed or searched for
  • Page response times, download errors, length of visits to certain pages, and page interaction information

How we use your information

We use the information we collect for the following purposes:

  • To provide and manage our services
  • To process your bookings and payments
  • To communicate with you about your bookings or inquiries
  • To personalise your experience on our website
  • To improve our website and services
  • To comply with legal obligations

Cookies and tracking technology

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website

Sharing your information

We may share your personal data with:

  • Service providers who perform services on our behalf, such as payment processors and IT support
  • Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you
  • Analytics and search engine providers that assist us in the improvement and optimization of our site
  • Legal and regulatory authorities if required by lawAnalytics and search engine providers that assist us in the improvement and optimization of our site

Your data protection rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate data
  • Request deletion of your personal data
  • Object to the processing of your data
  • Request restriction of processing your data
  • Request transfer of your data to another party

To exercise any of these rights, please contact us at [email protected].

Data security

We have implemented measures designed to secure your personal data from accidental loss and unauthorised access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers.

Retention of your information

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact us

If you have any questions about this Privacy Policy, please contact us at:

Private Venue Hire Limited
85 Great Portland Street
First Floor
London W1W 7LT